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PRIVACY

Our Privacy Policy

Your privacy matters to us. This policy explains how Nutriland (EA) Ltd collects, uses, and protects your personal information when you interact with our website, products, and services.

Privacy Policy

Last Updated: 20-April-2026

Nutriland (EA) Ltd (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, interact with our services, communicate with us, or engage with content published on our platforms.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Name
  • Phone number
  • Email address
  • Any information you provide when contacting us or placing an order

b) Usage Data

  • Browser type and device information
  • Pages visited on our website
  • Time and date of visits
  • General interaction with our website content

c) Communication Data

  • Messages sent via contact forms or WhatsApp
  • Order inquiries
  • Customer support communication

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and requests
  • Process and manage product orders
  • Provide customer support
  • Improve our website, products, and services
  • Communicate important updates
  • Monitor and improve user experience on our website

3. Use of WhatsApp and Third-Party Services

Our website may allow you to contact us via WhatsApp or other third-party platforms. When you use these services:

  • Your communication is handled by the respective platform
  • These platforms have their own privacy policies
  • We do not control how third parties collect, use, or store your data

We encourage you to review the privacy policies of these third-party services before using them.

4. Sharing of Information

Nutriland (EA) Ltd does not sell, rent, or trade your personal information.

We may only share your information when:

  • Required by law or legal process
  • Necessary to provide our services
  • Needed to protect our rights, users, or operations

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, loss, or disclosure.

However, while we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure.

6. Cookies and Tracking Technologies

Our website may use basic cookies or similar technologies to:

  • Improve user experience
  • Analyze website traffic
  • Enhance website functionality

You can choose to disable cookies through your browser settings, although some parts of the website may not function properly as a result.

7. User-Generated Content (Comments and Feedback)

Our website may allow users to post comments, reviews, or feedback on our blog posts, pages, or other content.

When you submit a comment or feedback, we may collect:

  • Your name
  • Your email address
  • The content of your comment or message
  • Technical details such as IP address or browser information where applicable

Please note:

  • Comments and feedback submitted on public areas of the website may be visible to other users
  • You should avoid posting sensitive or confidential personal information in public comments
  • We reserve the right to review, moderate, edit, or remove any comment or content that is inappropriate, offensive, misleading, spam-related, or violates our policies
  • By posting comments or feedback, you grant Nutriland (EA) Ltd the right to display and use that content on our website and related platforms for engagement, communication, or promotional purposes

8. Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data, where applicable

To exercise these rights, please contact us using the details provided below.

9. Third-Party Links

Our website may contain links to external websites or platforms. We are not responsible for the privacy practices, content, or policies of those third-party websites.

We encourage users to review the privacy policies of any external sites they visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.

Any updates will be posted on this page with the revised “Last Updated” date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Nutriland (EA) Ltd
Phone: +254 796 388 539
Email: info@nutrilandke.com
Location: Nairobi, Kenya

A Growing Brand Built on Quality & Trust.

Since our launch, Nutriland has quickly established itself as a reliable provider of ice cream and frozen desserts. Our focus on quality ingredients, consistency, and customer satisfaction continues to drive our growth across the region.

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